This Privacy Policy describes the kinds of information that Studio Kidz (“we”) may collect about you through www.studiokidz.ca (the “Site”), and what we may do with that information. This Policy does not apply to information that may be collected off-line.

By visiting or registering at out site, you acknowledge that you have read, understand and agree to be bound by this Policy as it may be amended from time to time, and to our collection, transfer (if applicable), storage and processing of your information. If you do not agree to these terms, please navigate away from the Site and do not register, make any purchases or provide us with any personal information about you.

What information do we collect?

We generally collect two kinds of information through the Site: “personal information” about you which you provide to us, and “non-personal information” about you, your computer and technology, and your use of the Sites, which alone doesn’t identify you personally.

In order for you to become a registered user, make purchases from, or sell content through our Sites, you will need to provide us with certain personal information, such as your name, e-mail address, street address and telephone number during the registration process. For online purchases or sales, PayPal may require your credit or debit card number, expiration date, billing address and related details in order to process payments.

We may also collect non-personal information from visitors and registered users of the Sites, information we may collect directly, such as your browser type, log and Site usage data, IP address,  city or location, the pages you visit or other content that you check or access while on the Site, and if you purchase or sell content through the Sites we will keep track of those purchases and/or sales. Such information may be combined with your personal information.

If you contact or communicate with us or our representatives by e-mail or through the Site, we may collect, retain and use any information that you provide.

Do we use “cookies” or “web beacons”?

We do use “cookies” to collect Site usage data and to improve your experience on the Sites and our service generally. A “cookie” is a small data file transferred to your computer for access on future visits to the Site, which can tell us that you (or someone using the same computer or IP address) visited our Site(s) before, what clips you’ve listened to, etc. You can stop accepting cookies by setting your Internet browser accordingly, but this will likely result in our not recognizing you or your preferences on future visits, so you may have to re-enter certain information.

The Sites and e-mails from us may contain electronic images known as “web beacons.” These are files that allow us to count visitors to our Sites, to tell if an ad has been viewed or if an e-mail has been opened or forwarded, or to serve particular content or services. Web beacons collect limited non-personal information, including beacon number, time and date of a page or e-mail view, and a description of the page on which the web beacon resides, all of which we may store and use. Disabling cookies may prevent some beacons’ activity, but generally the beacons will operate if you visit the Sites or open e-mails from us.

What kind of “cookies” do we use?

Strictly Necessary Cookies

These cookies are essential in enabling you to browse our website and use its features. Without these cookies, services like shopping carts and electronic payments cannot be provided. For these types of cookies that are strictly required, no user consent is necessary.

Performance Cookies

These cookies collect anonymous information on how visitors use our website and whether they encounter error messages from our web pages. All information gathered is aggregated and therefore anonymized. They are only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.

Functionality Cookies

These cookies allow our websites to remember choices you make while browsing such as items you have checked. The information these cookies collect will not personally identify you, and they cannot track your browsing activity outside our websites. When you choose these preferences, you agree that we can place these functional customization cookies on your device.

What do we do with the information we collect?

Our main use for the personal information we collect is to process your registration, purchases and payments, and to maintain your account on an ongoing basis.

We may also use your personal and non-personal information to enhance your experience with the Sites and our service, such as sending you e-mails and otherwise providing you with other information, content and material in which we think you may be interested; fulfilling your orders; providing customer service and responding to your questions and comments; or contacting you about your account or about sale promotions, contests, surveys, or other promotions.

Your feedback and other information will also be used to evaluate and enhance our Site and service.

Do we share the information we collect with third parties?

We may share the information that we collect, both personal and non-personal with a third-party, only if used for shipping and communicating purposes such as order processing and outgoing e-mails. E-mails that you receive from us will include specific instructions on how to unsubscribe from receiving certain communications. You may also send an email to us at info@studiokidz.ca to update or correct the personal information we have on file for you or to be unsubscribed from marketing or promotional e-mailings.

What is our policy regarding children’s information?

Our Site, products and and services are not intended for, and we do not knowingly accept registration or collect personally identifiable information from, engage in financial transactions with, or otherwise transact with, children under 13 years old. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete it from our files. If parents or legal guardians become aware that their under-13s have provided us with personally identifiable information without their consent (or that we have otherwise collected or obtained such information), they should contact us at info@studiokidz.ca